About Ethan Allen
Ethan Allen offers exceptionally crafted furniture and accents for both indoor and outdoor spaces, providing a wide range of custom options. Customers can enjoy complimentary interior design services, with experienced designers available online, in-store, or at home to help create personalized room plans. The company emphasizes quality, with about 75% of its products made in North American workshops, and combines technology with personal service to enhance customer experience. Their commitment to social responsibility and sustainability further sets them apart. Visitors to the Design Center can see the quality firsthand, while online shopping offers the same level of dedication and craftsmanship. The staff at Ethan Allen are highly praised for their professionalism and helpfulness. Customers frequently highlight the attentive service of designers and staff members, noting their willingness to assist from the moment of entry and throughout the purchasing process. Personalized support, attention to detail, and a genuine desire to help customers find the perfect pieces are common themes. Whether selecting furniture for a new home or finding specific items like desks and cabinets, customers feel confident and satisfied with their experience. Overall, Ethan Allen is known for its top-quality furniture, skilled interior design assistance, and friendly, professional staff dedicated to making every customer’s vision come true.
Our Home Furnishing Consultant, Pooja Saine has been very attentive to our needs. She has taken time to understand our tastes and even visited our home with a floor sample lamp to ensure we are aligned. She is working with us to prioritize a plan, tailored to our priorities so that the furnishing additions blend appropriately with our new renovations.
We appreciate Pooja’s enthusiastic support and guidance on this journey.
Pooja Saini provided us excellent customer service. She listened to what we wanted and went over and over in her attention to detail. She has a great eye for design and worked with our existing room to enhance and modernize it. We highly recommend her to anyone looking for a great designer and personal service.
Pooja Saini is all you'd want in an agent to expedite a purchase at Ethan Allen. My wife did an initial visit (with Pooja) and came away with a good idea of what the store had. Then we returned with pictures detailing dimensions within which new chairs must fit. Pooja was both pro-active and a very helpful listener, directing us to all the possibilities within our parameters. She made buying our choice of chairs and other items an enjoyable experience. Then Pooja helped with fabric selection and was very efficient in working up and explaining the bill and all the end details of the sale, such as possible ETA.
What is notable is Pooja has very good people skills...read full review