About VCA Canada Cachet Village Animal Hospital
Reviews for VCA Canada Cachet Village Animal Hospital
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: ClosedSunday: Closed
VCA Cachet Village Animal Hospital is a caring and dedicated team of professionals committed to providing the best quality medicine and care for their clients' family pets. They offer a range of services, including health and wellness exams, vaccines, preventive care, lab work, diagnostics, nutrition, dentistry, and surgical procedures. Wellness plans are also available. The clinic is highly praised for its excellent service and professional staff. Clients appreciate the team's attentiveness and promptness in addressing their concerns and following up on their pets' health. However, some have noted that the frequent turnover of veterinarians can be a challenge for maintaining continuity of care. One client, in particular, has expressed immense gratitude for Dr. Wu, who is described as an exceptional veterinarian and human. Dr. Wu is praised for her compassion, gentleness, and expertise in managing the client's family pets. The client feels involved in the decision-making process and trusts Dr. Wu's recommendations, knowing that she has the best interests of the pets in mind. Overall, VCA Cachet Village Animal Hospital is a highly regarded facility that provides quality care and a positive experience for both pets and their owners.
If I could leave a 10-star review, I absolutely would.
I am incredibly grateful for Dr. Jess and the entire team at VCA Cachet Village Animal Hospital. They have provided exceptional care and compassion for my two senior cats with urinary issues and kidney dysfunction.
Managing the health of senior pets can be stressful and emotional, but Dr. Jess always takes the time to thoroughly explain her findings, recommendations, and the reasoning behind each next step. I never feel rushed, and every question is answered with patience and kindness.
What I appreciate most is her thoughtful and practical approach. She carefully considers my cats' age, quality...read full review
Been going here for 8 years. To start, I have zero complaints about the Dr's, the staff and the service they provide. Everything is exceptional.
However, the prices have increase substantially and you won't notice it. It started at roughly $85 per consult for the yearly visit in 2018. Every year that consult has increased 10%. This year, it was $131.05 (pre-tax) for the yearly consult to receive the flea/tick meds. I was in and out in 7 minutes as I timed it. That's a 54% increase in total, and roughly $18/min of service.
I feel the hourly rate should be prorated or at least be charged in increments of an hour like at least 0.5 hrs.
I had a very good experience with Dr Jessica. She’s very kind and caring, making sure my parents (who don’t speak English very well) understand what she’s saying and being quite transparent with procedures and prices. She answers all their questions with patience.