Best Buy

Dec 2023

Customer service is good but it’s severely understaffed. I was waiting in the computer section for 10 min before I went to customer service to ask them to send someone. They were supposed to meet me but I was left standing there for another 10 min until I went to CS again. The lady sent me to Geek squad and then that guy called for someone to help me. And they came immediately. Don’t know why customer service couldn’t have called for a guy themselves. Oh and they were out of stock on the products I wanted lol

Aug 2023

Matthew and sebastion are very professional & helpful. I was looking to get an iPhone 14 pro max, and they were both very patient and kind. Customer service at this best buy is amazingly good.

Jun 2023

No one is ever at the cash out line. I was there on a very quiet Thursday night and the cashier would leave his station even though he saw me approaching the line up area. Had to wait over 5 minutes before he came back and checked out my items.