Kingston Family Health Team

The Kingston Family Health Team Office provides outstanding medical care from their knowledgeable and compassionate nurses, nurse practitioners, and doctors. Patients consistently receive reassuring and thorough attention, whether for routine checkups or more serious concerns. However, the experience is often overshadowed by the rude and unhelpful reception staff, who make simple requests far more stressful and challenging than necessary. Improving the professionalism of the reception team would greatly enhance the overall experience and better reflect the quality of care delivered by the medical staff.