About Sampson Transmission
Sampson Transmission provides great prices and excellent customer service. Their employees are thorough, transparent, and honest, taking the time to explain details and costs. They also offer additional mechanical services beyond transmission repairs. Customers appreciate their accommodating and trustworthy nature, feeling comfortable with the work being done. Sampson Transmission is known for being upfront and transparent, with no upselling, and provides quick and efficient service. They have a team of licensed mechanics who are knowledgeable and skilled in their work, making them a reliable choice for all vehicle needs. Sampson Transmission is a top-notch service that repairs much more than transmissions; they do everything except tires. They are professional and at the same time genuinely care about the satisfaction of their customers. Excellent service and workmanship goes above and beyond the norm. Sam and Matty were so friendly and professional.
My 2019 Hyundai Santa Fe with 108,000km had a diagnostic code come up, which indicated a potential issue with the torque converter. I took it to Hyundai and they said a whole new transmission replacement was needed at a ridiculous price with no further details. I was advised to take my vehicle to Sampson Transmission and am so happy I did. Sam and the guys checked on my car and did some research and found that a system software update for this issue was on the Hyundai bulletin, and advised to get that done, while also giving me a very reasonable quote in the event the upgrade doesn't work. I can't explain how much I appreciated Sam and his crew for taking the time to...read full review
Ok, these guys know their stuff. I am confident posting a 5 star review as I am beyond sure of what they have done. My vehicle is in its 9th year and it is one I want to keep on the road. Thank you for your thorough exam of the van. She is now running like a new vehicle again.
I got my drivers license when I was 16. Now 65 years later I can't remember all the garagemen I've had over the decades, even the total number of vehicles owned, except my first was a 16 year old 47 Hillman Minx. Anyway, these guys are really tops at diagnostics and explaining everything in simple terms. My current vehicle is 9 years old, and they treat it like their own. I can't remember a garage where I had more confidence.