Unfortunately Remove and Restore's 25 year warranty that they guarantee is NOT one they stand by. After 6 months of doing one full side of my home the entire side leaked again. Rob reluctantly came back and blamed it on my pavers being too high. Added more barrier to the job after another 2 week wait and 3 years later, it's leaking again. Called and texted Rob but unfortunately he hasn't returned either a call or text. Save yourself some money and steer clear of this company.Service: Waterproofing
May 2021
Two years ago, I did waterproof work on the wall outside my house. Two years later now, when I tried to asphalt work in the parking lot.I found that the basement window frame was broken. Also the stairs began to split below.I didn't know before because it was covered with blue waterproof plastic. I was so disappointed to see this. If it was damaged during construction, they could tell me or repair it. I'm so disappointed why they just covered it and with out telling me? LACK OF RESPONSIBILITY ( please see a pictures) Thanks.
June 2020
An amazing team; helping creating your dreams into realityHighly recommended!
Unfortunately Remove and Restore's 25 year warranty that they guarantee is NOT one they stand by. After 6 months of doing one full side of my home the entire side leaked again. Rob reluctantly came back and blamed it on my pavers being too high. Added more barrier to the job after another 2 week wait and 3 years later, it's leaking again. Called and texted Rob but unfortunately he hasn't returned either a call or text. Save yourself some money and steer clear of this company.Service: Waterproofing
Two years ago, I did waterproof work on the wall outside my house. Two years later now, when I tried to asphalt work in the parking lot.I found that the basement window frame was broken. Also the stairs began to split below.I didn't know before because it was covered with blue waterproof plastic. I was so disappointed to see this. If it was damaged during construction, they could tell me or repair it. I'm so disappointed why they just covered it and with out telling me? LACK OF RESPONSIBILITY ( please see a pictures) Thanks.
An amazing team; helping creating your dreams into realityHighly recommended!