Gracious Dry Cleaners is known for its amazing service and friendly staff. Customers appreciate the quick turnaround, as they can often get their suits cleaned in just 24 hours. Many have praised the family-run business for going above and beyond, making it a trusted choice for suit cleaning and repairs. They have consistently delivered excellent results over the years, with customers feeling valued and not just like a number. However, there have been some concerns regarding subcontracted services, particularly with cleaning specific items such as sheepskin rugs. One customer experienced issues with a rug that was not properly cleaned and faced challenges in receiving a full refund. Despite this, the overall sentiment remains positive, with many recommending Gracious Dry Cleaners for reliable and high-quality service.
We had a very last minute need for two suits and shirts to be dry cleaned and it was Saturday. Gracious Dry Cleaners were the only service that would accomodate us. We drove from the southeast end of Burlington to get the clothes there ASAP. We were able to pick the items up by 2 PM. The suits and shirts look great. The rates were very reasonable. We highly recommend this dry cleaner.
The service deserves 10 stars. The quality speaks for itself. This should be the only dry cleamer you use! & Ahmed, the owner, is a gentleman! Extraordinarily professional and very affable. This is the best dry cleaner in the city if not the country! Thank you, Gracious Dry Cleaners, and Ahmed.
Ps its right beside Montfort on upper james if you get lost in the parking lot.
This is my first review of any kind on the web in my 42 years.
Gracious Cleaners has been very good to my wife and I. I have to say that the owner, his wife, and the staff are always very very pleasant and greet me each time by name when I go to pickup or drop off my clothes.
On a few Occasions they have gone above and beyond accomedating a special request to have a suit done extremely quick and on two other separate occasions they stayed late when I was caught at work and once in traffic. It wasnt that the store was closed and they simply were there, they were completely done for the day packed up and ready to go home but waited 20+mins for me .
Just looking at past… read full review
1508 Upper James Street, Hamilton, ON L9B 1K3
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