I’ve been going to the store for a few years now for all my dog and bird supplies. The staff is amazing, and truly makes the experience of going there the more enjoyable. I went in yesterday to buy some stuff for my Dog’s birthday, and Marie Claire ( who is always the kindest) went above and beyond to make us all feel special and gave my pups treats and goodies and cuddles and the entire experience was amazing. Highly recommend this location!
About PetSmart
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Customers praise the knowledgeable and friendly staff, who provide excellent service and attention to detail during pet grooming appointments. Many appreciate the great classes offered at good prices and recommend them to new dog owners, although some wish for a few more dogs in the classes. Customers also note that the stores have a large supply of items and spacious layouts with wide aisles. While some have had issues with specific products, the staff is responsive and helpful, particularly in assisting with returns and promoting the adoption of shelter animals.
Reviews
We recently started visiting this PetSmart location because my son wanted to get into keeping fish, and the experience has been fantastic. The staff here are consistently friendly, welcoming, and genuinely helpful. They took the time to answer our questions and shared great, informative advice to help us get everything set up properly. It’s made the whole hobby exciting and stress-free for us. Highly recommend this location!
We’ve been taking our standard poodle here to get groomed by Grace for a while now and can’t speak highly enough about her services. She always does such an amazing job and is always so friendly and pleasant. Our poodle requires ear plucking due to recurrent ear infections, and grace does an amazing job at cleaning his ears, especially compared to some other groomers we’ve had. Can’t recommend Grace as a groomer enough!
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Location
183 Silvercreek Parkway North, Guelph, ON N1H 3T2
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