Brock Road Garage Tirecraft is a trusted auto repair shop in Guelph, recognized for its honesty, reliability, and friendly service. They offer complete auto service and take pride in providing integrity and quality when repairing vehicles. Described as competent and efficient, the mechanics are trustworthy and very friendly. They will send a detailed examination of the car via text or email, along with photos. Customers appreciate the prompt and compassionate care provided, especially for unexpected car problems. Recommendations for servicing are offered without any pressure to proceed with services that customers do not want. The shop can get busy, so it is recommended to make appointments in advance. Overall, Brock Road Garage Tirecraft is a top-rated auto repair shop in Guelph, known for its professionalism, transparency, and excellent customer service that builds long-lasting relationships with clients.
I have been a customer of the garage for the past 4yrs at least. Love their location! Service is always timely! We've greatly appreciated the honesty, care and pprofessionalism of their leadership! We store our tires with them as well as go for any needed vehicle service!
Highly recommend. I took my 2010 Mazda that was super rusty and wouldn't start in. They diagnosed it, made initial repairs, and ultimately found more work needed to be done for it to start. They did a comprehensive inspection for what would be needed for the vehicle to be road worthy and were transparent that even with those repairs, the vehicle might only last another 1-2 years. I ultimately decided to scrap the car because the cost of repairs was so high and they were able to return the new parts instead of charging me.
I very much appreciate the transparency and honesty.
Been going here for years and am so grateful to have found such a good mechanic! After assessing your vehicle, they will send you a link and you can look at everything they noted and pictures of the issues. As someone who doesn't know much about cars, this makes my experience much less anxiety-inducing. They will contact you after you review the link and discuss next steps with you. They don't push unnecessary costs; instead provide a full breakdown of parts and labour costs. The people here are so friendly and knowledgeable!
1483 Gordon Street, Guelph, ON N1L 1C9
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