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Best Buy

3.3 159 reviews
Electronics Store, Electronics, IT Services & Computer Repair
Overall rating
3.3
out of 5
159 reviews
5 star 50%
4 star 3%
3 star 3%
2 star 5%
1 star 39%

About Best Buy

Best Buy is an electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, home theatre, and video games. Customers can reserve items online and pick them up in-store, or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and features a diverse selection of the latest tech products. The Geek Squad Agents are available to help with technology issues, such as repairing problems, protecting devices, or providing benefits through monthly home or business memberships. Customers often praise the exceptional service and knowledgeable staff, who take the time to ensure a satisfactory shopping experience. Recent reviews highlight the helpfulness of staff in urgent situations, like replacing a broken MacBook Pro, and in assisting senior customers with purchases like portable AC units, including support with delivery and installation. The support team is quick to resolve issues, even when online orders go wrong, demonstrating strong customer care.

Jul 2026
5.0
A well deserved thank you to Sukhpreet who helped us with our Bell billing saving us a considerable amount yearly! We also purchased a laptop with her help.She is patient ,,knowledgable and listens to your needs.A pleasant and upbeat blue shirt!!
Jun 2026
5.0
I was in today and needed help with my new TV and Thinesh and Thomas helped me out and we very knowledgeable and pleasant to deal with. Definitely will be doing more purchases there in the future. Thanks.
Jun 2026
5.0
Upon my arrival, I was greeted by at least five employees who kindly inquired if I required any assistance. The gentleman who ultimately assisted me was named Alex, and he dedicated a considerable amount of time to discussing and explaining various laptops before I made a purchase. He exhibited remarkable patience and thoroughly addressed all of my inquiries. Although I had a particular laptop in mind, I was working within a budget. Nevertheless, Alex was able to locate precisely what I desired, and it happened to be the last one available. While I awaited Alex's return with the laptop, two additional employees approached me to offer their help. This experience was truly… read full review
Photos of Best Buy, 151 Stone Rd W,  Guelph
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Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 8PM
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 11AM - 6PM

Good to know

  •  repair services 
  • has battery recycling 
  • has electronics recycling

Location

151 Stone Rd W, Guelph, ON N1G 5L4

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Best Buy · 151 Stone Rd W, Guelph, ON N1G 5L4

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