About Best Buy
Best Buy is an electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, home theatre, and video games. Customers can reserve items online and pick them up in-store, or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and features a diverse selection of the latest tech products. The Geek Squad Agents are available to help with technology issues, such as repairing problems, protecting devices, or providing benefits through monthly home or business memberships. Customers often praise the exceptional service and knowledgeable staff, who take the time to ensure a satisfactory shopping experience. Recent reviews highlight the helpfulness of staff in urgent situations, like replacing a broken MacBook Pro, and in assisting senior customers with purchases like portable AC units, including support with delivery and installation. The support team is quick to resolve issues, even when online orders go wrong, demonstrating strong customer care.
Bought 55inch TCL TV last day on sale not in stock January 8 the sales guy was incredible said would be delivered at earliest January 13 . It got here 30 hours later January 9th everything we hoped for and more Thank You Best Buy
I want to give a huge shout out to Noah who works in the cellphone department for helping me understand and figure out a better plan with my cellphone carrier. He explained all my options in a concise and simple way for me to understand. I will definitely be using Best Buy in the future for all my cell phone needs. Thanks for all your help, Noah!
I would like to say thank you and share my gratitude with both Will, Manager at the Best Buy Stone Rd. location, Guelph and Erin, Geek Squd Customer Representative at this same store. Both Will and Erin are amazing employees and very positive representatives for Best Buy as a company and should be highly commended by their management superiors. My family had a complex and difficult situation on our hands with our son's laptop, bought at Best Buy, and Will and Erin approached our challenge with knowledge, patience, professionalism and kindness. They took the time to answer all of our questions, offer solutions and ultimately fix the problem for us, with added information...read full review