CARSTAR Gravenhurst (Ratcliff) is highly praised for its exceptional customer service and quality auto repair work. Customers consistently highlight the professionalism and empathy of the team, particularly noting the outstanding service provided by a staff member who guided them through the insurance process amidst supply shortages and delays. Many reviews express gratitude for being kept informed throughout the repair process, with vehicles returned looking brand new. The shop is commended for completing repairs on time and within budget, making it a reliable choice for auto body and glass needs. Overall, CARSTAR Gravenhurst is recommended as a trustworthy and accommodating auto repair facility, where customers feel valued and well taken care of.
If I could give more stars, I would! Both Brandy and Shane were very helpful when I needed a second bumper, they were able to fit me in their busy schedule a lot sooner than I expected. Everyone at this company goes above and beyond and I would 100% recommend anyone who needs to get repairs to come here!
Very professional service
Great customer service
I am very happy with the body work that was done to my car
I would recommend thier services
I had bumper replacement
Best repair shop in town … my bumper clips broke while driving in rain … i went to Canadian tire and 1 other guy in town … nobody even try to look whats wrong … these guys looked the problem and solved it within 5 mints … my whole front end was making noise and was little shredded by road… i was in and out of there shop within 10 mints … thank you so much … and they didn’t charge me any money … they just said it was easy fix … 7 years in canada never happened this … best shop in town.. try it …
1010 Muskoka Rd S, Gravenhurst, ON P1P 1K6
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