CARSTAR Goderich

Sep 2023

A container of deck stain ruptured and splattered the front of my vehicle. Being that the product was a similar color to my car I didn't notice it until it was hardened and impossible to remove. Tom took the time to test several products in removing the splatter, and removed at least 80% of it, without scratching the finish. He counselled me on how to remove the last bit, and would not accept any payment......saying "pay it forward". You don't often see that level of integrity, kindness, patience and work ethic in a company any more. What a truly generous and heart warming gift he gave me. Thank you Tom......I will definitely pay it forward.

Aug 2023

Positives:- Paint job quality itself is impeccable.- Good customer service. Clear professional communication, no fuss about noticed issues.- The damage was quite significant (I hit a deer with front left corner of the car), but the car was ready sooner than I expected.- Car comes out exceptionally clean inside and out.Not positives:- After initial delivery the following issues were found:o One corner of the hood was not painted.o Another corner of the hood was bent.o Gap between hood and grill was too large.o One headlight was aimed too high.o The damaged fuse box was not replaced.o The driver’s door was tilted a bit.All these issues were addressed without any arguing...read full review

Jun 2023

We were heading to Florida when we noticed the heat shield under our truck was hanging down. I stopped at Carstar and the owner crawled under, re-attached it and wished me a great trip. I was back on the road in 7 mins. Couldn't have asked for anything more! Thanks again!!