About CoolHeat Comfort Systems
CoolHeat Comfort Systems, an HVAC service and sales company, has been serving the Ottawa, Ontario area since 2013. They are dedicated to delivering 100% customer satisfaction and comfort. CoolHeat Comfort Systems provides a wide range of services, including heating and cooling repairs, new installations, service, maintenance, hot water, gas appliance, fireplace, and air quality services. They use high-quality products accompanied by a 10-year warranty on most brand-new installations. Customers have praised CoolHeat Comfort Systems for their professionalism, knowledge, and dedication to the community. The company's responsive and friendly customer service has been highlighted. Customers appreciate the company's honest approach, where they offer a no-risk fix before discussing replacement, ultimately saving the customer thousands of dollars. The company has also been recognized for its willingness to help with non-HVAC-related issues in the local community. Recent reviews have praised the company's excellent service, with customers highlighting the friendly, caring, and professional attitude of the technicians. The company's quick response and impressive communication have also been commended. Customers mention that they will use CoolHeat Comfort Systems again and have already recommended them to others. In addition to HVAC services, some customers have had positive experiences with the company's appliance and AC installations. One customer described their AC installation as quick, smooth, and hassle-free, with a professional and friendly team that explained everything clearly. Others praised the technician's professionalism and expertise, especially highlighting the helpful tips on improving AC effectiveness. Customers also appreciated the technicians’ dedication and the overall excellent service provided by the staff, making CoolHeat a trusted choice in the Ottawa area.
CoolHeat is a honest and trustworthy company. First experience with them was SO appreciative. They don’t want your money if it’s NOT necessary, saved us a ton. Will be using for any needs they service going forward. Thanks Ray! With you at the front of the company it’s obvious why you are highly recommended 😀
We purchased our new furnace, pool heater, and central air conditioning system from Coolheat. Always great service. A couple of weeks ago, on a Saturday morning, I contacted Ray in a state of panic when I noticed a red light displaying two different error/code numbers flashing on our furnace. Although he was in Gatineau shopping on his day off, he came to our home and resolved the issue, taking the time to explain everything to us (nothing wrong with the furnace, it was something we did wrong). He is always friendly, caring, and professional. We are fortunate to have Coolheat in Cumberland and would recommend to anyone.
Everybody on the team is very professional. The work team also took the time to explain everything we needed to know. Shout out to Ray Richer for making our house cool again!!!