About A Alert Drain Ltd.
A Alert Drain Ltd. is a reliable and efficient plumbing company that has consistently provided excellent service to its customers. The company's technicians are knowledgeable, friendly, and go above and beyond to ensure that any plumbing issues are resolved promptly and effectively. Customers have praised the company's quick response times, with one customer noting that the technician arrived the same day, even on a weekend, to clear a sewage clog in their basement. Another customer, who uses the company annually to snake an outdoor drain, has been consistently satisfied with the company's service, stating that they "always [go] above and beyond to ensure pipes are properly cleaned out." The company's commitment to customer satisfaction is further demonstrated by their willingness to waive fees for a customer who had a clogged internal pipe, even though the issue would have easily cost the customer over $250. The customer was impressed by the company's "class act" and stated that they will remain a long-term customer. Overall, A Alert Drain Ltd. has earned a reputation for providing reliable, efficient, and customer-focused plumbing services, making them a top choice for anyone in need of plumbing assistance.
Had a few of my drains clogging up at my restaurant so I called A Alert as a referral from another plumber. Kyle was awesome to deal with and showed up within an hour of us talking on the phone. He showed up and was very professional and showed me the issue and explained the process. He even stayed after he was done to ensure there no issues. A genuine great guy and would highly recommend Kyle and his company for anyone looking for plumbing work!
We had some sewage come up in the basement and they came the same day (on a weekend!) to clear out the clog. Brad was efficient, knowledgeable, explained things clearly, and very friendly. We would not hesitate to contact this company again and refer them to friends and family. Thank you, again, Brad!
They're great. From the dispatcher to worker, just amazing. Blake was a breath of fresh air, literally, lol. House can now be handed off to the new owners.