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In autumn 2023, I reached out to several HVAC contractors servicing East Ottawa and the Rockland area, seeking quotes and guidance for replacing our oil furnace with a heat pump and electric backup system for our 1,700-square-foot detached bungalow.After thorough evaluation, we entrusted Dominic Piché's HVAC Inc. with the task. Opting for a 2.5-ton Mitsubishi Zuba heat pump and electric furnace backup, Dominic's expertise and professionalism stood out from the start.Throughout the process, Dominic's respectful demeanor and insightful recommendations were invaluable. Communication was consistently prompt and professional, ensuring all our queries were swiftly addressed.The seamless removal of the oil tank and installation of the new system, spearheaded by Dominic and his associate, reflected their efficiency and proficiency.Now, having experienced our first winter with the new setup, we couldn't be more satisfied. Not only did we save a substantial sum by eliminating oil expenses (amounting to $5000), but we also contributed to curbing greenhouse gas emissions and lightening our ecological impact.Maintaining a cozy 21°C throughout the winter without adjustment was a testament to the system's efficiency. Although our electrical bills saw a modest increase (approximately $125 more per month), the benefits far outweighed the costs compared to oil consumption.Without hesitation, I wholeheartedly recommend D Piché Inc. for their exemplary service and commitment to customer satisfaction.