About H&R Block
H&R Block in Carleton Place, ON is a reliable income tax service that aims to ensure customers get the most out of their tax returns. While some clients have faced communication challenges with certain staff members, the overall experience is positive. The business helps customers with tax assessments and re-assessments, dealing with the Canada Revenue Agency on their behalf. One client noted that while they initially faced issues with an unresponsive employee, the manager promptly addressed the concerns and followed up to resolve the matter, retaining the customer's business. Clients praise the helpful and friendly service provided by some staff members, emphasizing the importance of having all necessary paperwork organized to facilitate a smooth and efficient tax filing process. Despite a few isolated incidents, H&R Block in Carleton Place strives to deliver quality service and support customers in maximizing their tax returns.
My wife and I usually do our own taxes however this year the deadline kind of crept up on us so we decided to use H&R Block. Irena was very knowledgeable and got us fixed up in no time. The fee was more than Turbo tax costs us to use but it was kind of nice to sit back and get it done by a professional.
absolutely phenomenal service. explained everything to me until i understood which is no small task because i am tax illiterate. highly recommend asking for Natasha when you visit this location!
Just finished my taxes with the help from Natasha! She answered all of my questions clearly and made sure I understood everything, which I really appreciated. On top of that, she was kind and patient, but also very quick and proficient which made doing my taxes a lot less stressful. Highly recommend!