Comfort Pro saved me! Reliance Home Comfort owns my hot water tank but not my furnace, they swindled me into adding parts and labour onto the furnace for $14.99 a month, they tried with plumbing and electrical also but declined those luckily. They came to diagnose my furnace after advertising 24/7 service, they didn't come until the next day. I was told they ordered a control board but could not give me a time frame, days went by with me calling to get updates and they refused to give me an ETA even after escalating it to their parts department in 4 days unless I called, it's December and -25 outside, they don't care. I called Comfort Pro on a Tuesday to... read full review
October 2024
Mike B. was punctual, pleasant and easy to deal with. He answered our questions and capped the gas line going to the stove efficiently. He also checked for leaks in other appliances. We would use Comfort Pro again if needed.
October 2024
Excellent experience all around. Very quick turnaround to provide a quote and schedule an appointment to have my water tank replaced. A big shout out to Daniel and Aiden who were friendly and helpful and cleaned and swept up before they left. I was so impressed I have booked them to come and inspect my HVAC system.
Comfort Pro saved me! Reliance Home Comfort owns my hot water tank but not my furnace, they swindled me into adding parts and labour onto the furnace for $14.99 a month, they tried with plumbing and electrical also but declined those luckily. They came to diagnose my furnace after advertising 24/7 service, they didn't come until the next day. I was told they ordered a control board but could not give me a time frame, days went by with me calling to get updates and they refused to give me an ETA even after escalating it to their parts department in 4 days unless I called, it's December and -25 outside, they don't care. I called Comfort Pro on a Tuesday to... read full review
Mike B. was punctual, pleasant and easy to deal with. He answered our questions and capped the gas line going to the stove efficiently. He also checked for leaks in other appliances. We would use Comfort Pro again if needed.
Excellent experience all around. Very quick turnaround to provide a quote and schedule an appointment to have my water tank replaced. A big shout out to Daniel and Aiden who were friendly and helpful and cleaned and swept up before they left. I was so impressed I have booked them to come and inspect my HVAC system.