After having my brand-new vehicle for less than 24 hours, the last thing I expected was to already be taking it in for service. The dealership we purchased it from was too far away to get it looked at quickly, so we brought it to Strickland’s Brantford instead — and I’m SO glad we did.
From the moment I walked through the door, every single person I dealt with was friendly, helpful and genuinely seemed to care. Most importantly, they took on another dealership’s problem without hesitation or making us feel like an inconvenience.
Kathryn in the Service & Parts department was an absolute ROCK STAR. She got my vehicle in immediately, and within an hour they had… read full review
About Strickland's Brantford Chevrolet Buick GMC Cadillac
Strickland's Brantford Chevrolet Buick GMC Cadillac is a full-line General Motors dealership located in Brantford, offering a wide range of technologically advanced vehicles with available Wi-Fi on most models. The dealership prides itself on providing value, great cars at great prices, and a hassle-free buying experience. The staff strives to treat customers the way they would like to be treated, with no pressure and honest dealings.
Customers have praised the punctuality and efficiency of the staff, as well as their excellent customer service. Employees were noted for their quick responses, provision of pertinent information, and impeccable service. The staff are described as very pleasant, easy to work with, and committed to customer satisfaction, never making customers feel pressured or rushed.
The dealership's service department has also received positive reviews, with customers highlighting the drop-off and pickup service, as well as the staff's honesty and willingness to save customers money in the long run. Customers have been treated with kindness and respect, and they plan to continue using the dealership for their service needs.
Reviews
I wanted to thank Tommy South-Owen for the best customer service I have ever had. He explained
Everything about my Chevy Colorado with so much patience and listened to all my questions. He also stayed even when it was his quitting time to make sure I understood everything before I drove my new Truck home. What a great experience, love Stricklands. Thank you.
I recently purchased a brand new 2026 Chevrolet Trax in the beautiful marina blue colour, featuring black leather seats and red stitching. I had an exceptional experience with Financial Services Consultant, Hunter Jeffs, and Brand Ambassador/Sales, Chris Samples at Strickland’s Brantford. I was searching for a new vehicle to replace my previous vehicle that was deemed a total loss, and there was a lot of paperwork leading up to purchasing the new vehicle. Both Hunter and Chris were eager and friendly to help me find my dream (bright blue) car!!!! It was a long process through my insurance company, but the Strickland’s team made it easy and enjoyable to transfer over… read full review
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Hours
Good to know
- free wi-fi
Location
19-21 Lynden Road, Brantford, ON N3R 8B8
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