About Home Instead

Home Instead is a dedicated senior home care provider committed to helping elderly adults stay safe, independent, and fulfilled in their own homes. The company offers personalized care services tailored to each senior’s needs, including companionship, home helper services, personal care, and 24/7 Round-the-Clock Care. They also provide specialized Alzheimer’s care and incidental transportation, making daily life easier for seniors and their families. Many clients appreciate the compassionate and dedicated staff, with caregivers described as kind, warm-hearted, and professional. The organization is well-organized, flexible with scheduling, and quick to accommodate short-notice requests. Families find comfort in knowing they can rely on Home Instead, especially when loved ones live far away or require additional support after hospital stays. Caregivers such as Shelley, Sushila, Laurie, Ola, and Maryann are often praised for their exceptional care and thoughtfulness, bringing a sense of family to those they serve. Many clients have experienced a significant positive impact on their loved ones’ lives, especially those with memory issues or complex health conditions. Overall, Home Instead is highly valued for its caring, professional approach, and its ability to provide peace of mind and reliable support for seniors and their families.

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Reviews for Home Instead

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  • Mar 2026

    Our family is deeply grateful for the care and support we received from Home Instead over the past year and a half while caring for our mom, Ardemis, who is living with dementia and Alzheimer’s.

    From the very beginning, everyone we interacted with,was kind, responsive, and truly compassionate. During what can be a very emotional and challenging journey for a family, their support meant so much to us.

    We are especially thankful for Lola, who cared for our mom. She first started coming once a week for a few hours, and as our mom’s condition progressed, she began visiting on Tuesdays and Thursdays. Lola is truly exceptional. She is patient, gentle, and...read full review

  • Feb 2026

    Our Dad suddenly required 24 hour care/supervision. We were referred to Home Instead who responded immediately. His care was divided into two, 12 hour shifts for three days and the caretakers provided were excellent. Their prompt response and care gave our family a great sense of relief knowing he was safe and secure.

  • Feb 2026

    I have to commend Lindsey Paton for all her patience and effort in arranging 24 hour in-homecare for my mother. The requirements changed daily and involved several cancellations of services and rebooking and rescheduling, and Lindsey was so accommodating to all my requests. I'm sure the caregivers would have been equally as understanding and supportive to my mom had we been able to move forward with the 24 hour care tomorrow, but we were fortunate to get last minute placement into hospice today, no longer requiring Home Instead. I would highly recommend to anyone needing any senior care and thank you again Lindsey.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Location

388 St Paul Ave Suite 101-A, Brantford

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