U-Pack is a reliable and efficient company that provides great service for cross-border moves. Their teams, both in the US and Canada, offer a step-by-step process, including detailed instructions and maps for customs clearance. The drivers are skilled and considerate, planning the placement of cubes without disturbing neighbors. The company's customer service is highly professional, knowledgeable, and helpful, with staff going above and beyond to ensure a smooth move. With no hidden fees and costs as advertised, U-Pack is a trusted choice for those moving across borders.
I moved within the US couple of times and moved to Canada. Great service from the US team and Canada team. We received step by step process from Canada team including the map in PDF for customs clearance. Drivers are amazing. They discuss and plan the placement of cubes without any disturbance to neighbors. Our kudos to the team who worked at the backend as well. Overall, they did a great job for us. I already recommended U-Pack to my friends based on my personal experience.
This is my second time using U-Pack/ABF Freight for my cross border moving to-and-from Canada to US. No hidden fees and costs are as advertised. Great customer service.
Jeff at U-Pack in the Brampton service center was extremely professional, knowledgeable and super helpful with my move to the US. Excellent customer service.
Will not hesitate to use in the future or recommend to any family/friends doing a cross border move.
Used the facility for receiving my goods from US ABF, the staff were very professional and gave detailed instructions on how to complete the cross-border customs process. The staff went above and beyond by staging the trailer so that my movers could access them easily and also helped me in removing separators. Overall had a great experience with them.
15 Strathearn Ave, Brampton, ON L6T 4P1
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