About Planet Ford

Planet Ford aims for customer satisfaction, as shown by their responsive management and awesome customer service. They even washed a vehicle, which was an unexpected bonus. The service department is truly impressive, with Amy being such an amazing asset. She truly cares about people and tries her best to accommodate and help, deserving all the recognition. Customers can tell she is honest and has a great personality, being super personable. The service team was great to work with, even with a serious issue requiring quite a bit of work. Planet Ford was helpful in keeping customers informed of the status, and Amy went above and beyond to ensure everything went smoothly during the service and post-service with a follow-up courtesy call. The car buying process is described as seamless, with staff providing attentive service and addressing any concerns quickly. Customers appreciate the professionalism of the sales team, who make transactions efficient and hassle-free. Overall, Planet Ford values building lasting relationships with its customers.

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Reviews for Planet Ford

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Oct 2024
Truly impressed by your Service Department specifically Amy! She truly is such an amazing asset to Ford. You can tell she genuinely cares about people and tries her best to accommodate and help. She deserves all the recognition. Unfortunately the Ford I had booked with in Brampton had some city work being done and they weren’t advised so 5 minutes before my appointment they had to cancel. I was in a panic due to my vehicle needing servicing and I work Monday-Friday. I called Planet Ford and had the absolute pleasure to speak with Amy she not only squeezed me in but kept me updated and even came to speak with me after my vehicle was all done. She is extremely throughout...read full review
Oct 2024
The Planet Ford service team was great to work with. Had a serious issue with our 2024 mustang requiring quite a bit of work. Working through some logistical challenges relating to component availability, Planet Ford was helpful in keeping me informed of the status. A huge shout out goes to Amy in service for providing updates even when I did not expect an update. Amy went above and beyond to ensure everything went smoothly during the service and post service with a follow-up courtesy call. Thank you Amy and the service management team for creating a pleasant experience during a difficult issue!
Oct 2024
Jatinder at Panet Ford made my out-of-province car buying experience seamless. He was quick to respond, extremely helpful, and ensured that everything went smoothly. His attention to detail and commitment to customer satisfaction really stood out. Highly recommend him if you're looking for someone who goes the extra mile!