Had a great experience with the Customer Service Team there today.
Was looking for a packed piece of a particular Chandelier which Mohad, an associate confirmed was available at the Brampton South store.
I was trying to place the order online and had issues fulfilling the order. I called Customer Service for assistance and Chanelle and Ashante worked with me, providing me with suggestions and when things didn't work out, assisted me with the necessary support from Thanuja at the main office to get it done. They were all courteous, helpful and went the extra mile to help me get the order finalized.
Chanelle is now ensuring that a packed piece of the Chandelier is shipped out promptly and efficiently.
An example of great customer service.
Thank you!!
About Lowe's Home Improvement
Lowe's Home Improvement, now known as RONA+, offers a wide range of quality hardware products and construction needs at everyday low prices. The store boasts a well-organized layout with ample inventory, including a great garden center. Customers praise the knowledgeable and friendly staff who provide excellent service and recommendations. The store's employees are dedicated to their work and go above and beyond to assist customers, as seen in Burhan's enthusiastic and helpful approach. With its convenient online shopping option and Brampton, ON location, RONA+ is a one-stop-shop for all building materials and home improvement needs. Customers appreciate the staff's extensive product knowledge, genuine willingness to help, and friendly, approachable demeanor, making their shopping experience easy and enjoyable. The store's team, including Sanjit and Darrelle, are dedicated to ensuring customers find what they need and receive exceptional service.
Reviews
Today I got excellent service from Adrian. He was helping me order an online exclusive item in store. I never knew the store can do that for me at the customer service desk. I appreciate the time him and the team members spent with me today!
I had a great experience at the Rona Brampton branch recently. The store was well-organized, as I was browsing to find what I needed. What really stood out was the excellent customer service.
A very nice employee called PUNEET gladly assisted me, and she did an amazing job. She was polite, patient, and very caring to offer help.Even as a trainee, she showed some product knowledge and readiness to serve.
It’s always nice to meet someone like Puneet so dedicated and willing to help. She made a big difference in my shopping experience. I’ll definitely be returning to this location in the future.
Photos
Hours
Monday 6AM - 7PM
Tuesday 6AM - 7PM
Wednesday 6AM - 7PM
Thursday 6AM - 7PM
Friday 6AM - 7PM
Saturday 7AM - 8PM
Sunday 8AM - 8PM
Good to know
- same-day delivery
- has battery recycling
- accepts debit cards
- private lot parking
Location
370 Kennedy Road South, Brampton, ON L6W 4V2
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