About CARSTAR Aurora
Reviews for CARSTAR Aurora
Write a reviewHours
Monday: 8:30AM - 6PM
Tuesday: 8:30AM - 6PM
Wednesday: 8:30AM - 6PM
Thursday: 8:30AM - 6PM
Friday: 8:30AM - 6PM
Saturday: ClosedSunday: Closed
CARSTAR Aurora is a highly praised collision repair facility known for its friendly and helpful staff. Customers have consistently highlighted the exceptional service they received, particularly from staff members who go above and beyond to assist with repairs and arrangements. The team at CARSTAR Aurora is recognized for their expertise in auto body and windshield repairs, providing high-quality work without charging for minor services. Recent reviews praise the outstanding customer service experience, with customers describing the staff as courteous, friendly, and knowledgeable. Customers have mentioned the quick turnaround time for repairs, with some vehicles being completed ahead of schedule. The team, including Mohamed, Sonny, and Mo, have been praised for their professionalism, kindness, and for making the repair process smooth and pleasant for the customers.
After having my car hit and wrote off last fall I purchased my dream car. A few weeks ago I was rear ended by a Mack truck. I was of course devastated. I went back to Carstar to see Sunny because he was so supportive through the process of my last car being a write off. It’s scary trusting your car to a body shop but I had complete faith in leaving my car here because the vibe was so good. I picked up my car today and the results exceeded my expectations. The repair was done perfectly and my car was spotless. Sunny walked me through what was done and I am over the moon happy with the work done, the customer service, and the general care and concern. I literally...read full review
Provided an up front cost estimate and timing estimate, which they honored. When I delivered the car I was expected and work started immediately. The finished product was better than I expected. Excellent service!
I had some communication issues with my insurance company regarding my car’s repair, and I was initially considering taking my vehicle elsewhere. However, the moment I met Sunny and Mohammed at CARSTAR Aurora, my mind was completely changed.
Their kindness, professionalism, and the transparent communication they established with me convinced me to have my car repaired here. The workmanship is truly outstanding; I picked up my car today, and I am extremely satisfied with the results. I cannot thank them enough for the trust they instilled in me and the care they showed throughout the entire process.
I want to extend a special thanks to Sunny and Mohammed for...read full review