About CARSTAR Aurora
Reviews for CARSTAR Aurora
Write a reviewHours
Monday: 8:30AM - 6PM
Tuesday: 8:30AM - 6PM
Wednesday: 8:30AM - 6PM
Thursday: 8:30AM - 6PM
Friday: 8:30AM - 6PM
Saturday: ClosedSunday: Closed
CARSTAR Aurora is a highly praised collision repair facility known for its friendly and helpful staff. Customers have consistently highlighted the exceptional service they received, particularly from staff members who go above and beyond to assist with repairs and arrangements. The team at CARSTAR Aurora is recognized for their expertise in auto body and windshield repairs, providing high-quality work without charging for minor services. Recent reviews praise the outstanding customer service experience, with customers describing the staff as courteous, friendly, and knowledgeable. Customers have mentioned the quick turnaround time for repairs, with some vehicles being completed ahead of schedule. The team, including Mohamed, Sonny, and Mo, have been praised for their professionalism, kindness, and for making the repair process smooth and pleasant for the customers.
My car was involved in an accident and I had it repaired in Carstar. The team is friendly and willing to help saving the cost since it’s not covered by insurance.
Communication is proactive and on time, bill is clear with details breakdown. Carstar definitely won our trust, and we would like to go there for maintenance in the future.
After receiving two quotes from dealer recommended body shops, I then stopped in to the CarStar location in Aurora. I am so glad I did.
Even though I did not have an appointment, and the shop was busy, the staff took time to take a look at my vehicle and provide an immediate quote. A quote dramatically more reasonable than the quotes received from the dealer recommended body shops.
The staff at CarStar Aurora were extremely personable and provided expert detail on the work, expected completion, and costs. I also received status updates during the process which I greatly appreciated.
The work done exceeded my expectations. Friends asked if I had bought a new...read full review
I had an excellent experience with CARSTAR Auto Collision! From the moment I walked in, the staff were welcoming, professional, and took the time to explain the entire repair process. They provided a clear estimate, kept me updated throughout, and made sure everything was handled smoothly with my insurance.