Congratulations to the unseen hero(s) among the Reid Bros service technicians who regularly perform so expertly, very much appreciated! And as always to Phil and Alex on the front desk.
August 2023
Pricey but worth going to. Knowledgeable, accommodating and honest staff. Phil is a pleasure to deal with, and the rest of the staff are great, too. They make sure your car is in tip-top shape whether you’re getting an oil change, or brakes, or anything else. I bought my car here and I go to them for almost everything. ☺️
May 2023
Update: Dealership owner contacted her the next morning with sincere apologies and made things right. Thank you.…….My partner booked an appointment for tire change and oil change. Dropped the car off at 8:00 am and I drove her to work. At 3:30, I picked her up at work so she could get her car at Reid’s. It hadn’t been touched!!!! She waited from 3:30 to 5:00 pm at the dealership for the service to be completed. Unacceptable customer service!!!! Her time was wasted while the service was performed. They had the vehicle all day!!!!! Never again.
Congratulations to the unseen hero(s) among the Reid Bros service technicians who regularly perform so expertly, very much appreciated! And as always to Phil and Alex on the front desk.
Pricey but worth going to. Knowledgeable, accommodating and honest staff. Phil is a pleasure to deal with, and the rest of the staff are great, too. They make sure your car is in tip-top shape whether you’re getting an oil change, or brakes, or anything else. I bought my car here and I go to them for almost everything. ☺️
Update: Dealership owner contacted her the next morning with sincere apologies and made things right. Thank you.…….My partner booked an appointment for tire change and oil change. Dropped the car off at 8:00 am and I drove her to work. At 3:30, I picked her up at work so she could get her car at Reid’s. It hadn’t been touched!!!! She waited from 3:30 to 5:00 pm at the dealership for the service to be completed. Unacceptable customer service!!!! Her time was wasted while the service was performed. They had the vehicle all day!!!!! Never again.