Have been coming to this pet smart for many years. The staff is nice and there is a variety of pet supplies , but the budgies here along with some of the other birds aren’t taken well care of. I noticed their food bowl was empty and their water was just full of poop and millet. Specifically the blue budgies that are displayed on the bottom area which is hard to notice so customers won’t all see the poor conditions. I hope who ever is in charge of maintaining the small pets gets their act together…
December 2025
I brought Evie to the PetSmart in Ajax for her first grooming session!! she was understandably quite anxious.Alyssa greeted us warmly at the entrance and immediately put Evie at ease. Alyssa provided exceptional care, ensuring that Evie felt comfortable throughout the process. I was very happy with the results —Evie left smelling of blueberries super clean , with clean paws, trimmed nails, and well-cared-for ears. I would highly recommend Alyssa she really does an amazing job and you can tell really cares for the animals.
December 2025
Such a wonderful experience at the PetSmart Ajax location. A big thank you to the PetHotel and Grooming Salon staff with a special shout out of appreciation to staff Christian, Hailey, Ava, Nikki, Alyssa (and I’m missing one person) for pampering our Daisy and Star!
Have been coming to this pet smart for many years. The staff is nice and there is a variety of pet supplies , but the budgies here along with some of the other birds aren’t taken well care of. I noticed their food bowl was empty and their water was just full of poop and millet. Specifically the blue budgies that are displayed on the bottom area which is hard to notice so customers won’t all see the poor conditions. I hope who ever is in charge of maintaining the small pets gets their act together…
I brought Evie to the PetSmart in Ajax for her first grooming session!! she was understandably quite anxious.Alyssa greeted us warmly at the entrance and immediately put Evie at ease. Alyssa provided exceptional care, ensuring that Evie felt comfortable throughout the process. I was very happy with the results —Evie left smelling of blueberries super clean , with clean paws, trimmed nails, and well-cared-for ears. I would highly recommend Alyssa she really does an amazing job and you can tell really cares for the animals.
Such a wonderful experience at the PetSmart Ajax location. A big thank you to the PetHotel and Grooming Salon staff with a special shout out of appreciation to staff Christian, Hailey, Ava, Nikki, Alyssa (and I’m missing one person) for pampering our Daisy and Star!