Midwest Pools is a highly recommended business for pool installation, maintenance, and repair. The crew led by Jeff Johnson is praised for their excellent work and great customer service. Customers appreciate the business's responsiveness, timeliness, and attention to detail, ensuring a wonderful outcome every time, no matter the size of the job. Although some customers have experienced scheduling issues, the repair crew has consistently provided great service, often arriving the next day to fix problems at a reasonable cost, making them a reliable choice for pool needs.
We have used Midwest pools for the past 4 summers (not including 2025 summer). They always did a great job and were great to work with. This year however they did not show up on the 3 different days they were scheduled to open our pool, but they did send us an invoice. It's very disappointing to find a company you like and then they not show up. I'm not sure of we will try again when it is time to close.
Can't begin to say how much I appreciate Midwest Pools. I had a issue with my pool that needed immediate attention. I called and their repair team was here the next day fixing my problem. Very professional and excellent customer service all around. Thank you!
Jeff and his team at Midwest pools are unbeatable. Not only is their work flawless, but their customer services is as well. Everyone is so kind and accommodating. There isn’t a pool issue I’ve had that they weren’t able to fix, and ALWAYS in a timely fashion. 10/10, I could not be happier.