VIPcare at Harvard Family Physicians

VIPcare at Harvard Family Physicians is a professional medical group that offers a range of services, including doctors, labs, and cardiology. Patients appreciate the kindness and patience of the staff, with some traveling from far away just to see their doctor. Dr. Giuliano is praised for his kind and sincere approach, as well as his ability to make patients feel heard and valued. The practice is commended for making patients feel at home and caring about their health as much as the patients themselves do. The front desk staff is generally described as sincere and delightful, although one patient had a less positive experience with a nurse. Dr. Ivan, in particular, is praised for his charm, listening skills, and willingness to help patients improve their health. He is described as extremely charming and willing to answer questions in layman's language. Many patients have been coming to Harvard Family Physicians for over 15 years and remain highly satisfied, appreciating how everything is in one place. However, some have expressed frustration with the new phone system, especially in urgent situations, and hope it will be fixed soon. While some patients have had issues with appointment scheduling, the doctors are overall described as amazing, with one patient stating that they "really did save my life." Dr. Giuliano is specifically mentioned as an outstanding physician. Patients also thank staff members like Denise for their kindness and helpfulness during phone calls.