My wife called me at work, 50 miles from home, around 11 am on Thursday, Aug. 15th, telling me that the inside A/C unit was still blowing but the outside unit wasn't doing anything, and that the temperature inside the house was reaching 90 degrees. We have 5 dogs, 2 cats, and a parrot that all stay inside our house.
I started looking for HVAC services in the Shawnee, OK area, since we live in McLoud. After reading all the positive reviews for Crider's, I gave them a call. I explained the situation to the lady who answered. She told me that the guys were out on a call but she'd let me know how soon they could get to our house. About 5 minutes later, she called me back and said that they would be at our house in an hour or 2.
Paul and Eric showed up at our house at around noon, met my wife, and went to work on our A/C issue. They found the problem almost immediately. After some back & forth between me and Paul on the phone about power feeds, they did what they had to do. They went back to Shawnee to get the parts to fix our problem and got it done in a timely manner. They were extremely respectful to my wife and her situation and showed complete professionalism in the process of their diagnosis and subsequent repairs.
The price for what they did was lower than I expected.
I called them back out Monday, Aug, 19th because the condenser fan had stopped working. I was off work and at home. I had a new capacitor left from an earlier repair, so I tried that after calling Paul. I called him back to cancel the call, but Eric was just pulling up. Eric went ahead and checked amperage draws on the system. He refused payment for the service call since he "didn't do anything." He said he's just happy to have us as customers.
THIS is what customer service is all about..
I will be their customer as long as they are in business. VERY PROFESSIONAL and courteous. I will be calling them again for any heat or air conditioning needs I may have in the future.
Thank you Paul and Eric!
About Criders Air Conditioning and Heating
Crider's Air Conditioning and Heating offers friendly and reliable HVAC services in Shawnee, OK, and nearby areas. Their licensed technicians provide personalized repair and installation for all models and sizes of HVAC systems. Customers appreciate their honesty, dedication to customer satisfaction, and quick response, especially in emergencies. They are known to respond immediately, even on weekends and late at night, ensuring urgent issues are handled promptly. Their work is professional and effective, with prices that are affordable. Recent reviews highlight their quick response when a home's A/C unit was not working, with technicians Paul and Eric arriving on time and quickly finding the problem. They showed respect and professionalism throughout the repair process. Customers also mention that the price was lower than expected and praise the friendly attitude of the staff. For any heat or air conditioning needs, Crider's remains a trusted and courteous choice in the area.
Reviews
My wife called me at work, 50 miles from home, around 11 am on Thursday, Aug. 15th, telling me that the inside A/C unit was still blowing but the outside unit wasn't doing anything, and that the temperature inside the house was reaching 90 degrees. We have 5 dogs, 2 cats, and a parrot that all stay inside our house.
I started looking for HVAC services in the Shawnee, OK area, since we live in McLoud. After reading all the positive reviews for Crider's, I gave them a call. I explained the situation to the lady who answered. She told me that the guys were out on a call but she'd let me know how soon they could get to our house. About 5 minutes later, she called me back and said that they would be at our house in an hour or 2.
Paul and Eric showed up at our house at around noon, met my wife, and went to work on our A/C issue. They found the problem almost immediately. After some back & forth between me and Paul on the phone about power feeds, they did what they had to do. They went back to Shawnee to get the parts to fix our problem and got it done in a timely manner. They were extremely respectful to my wife and her situation and showed complete professionalism in the process of their diagnosis and subsequent repairs.
The price for what they did was lower than I expected.
I called them back out Monday, Aug, 19th because the condenser fan had stopped working. I was off work and at home. I had a new capacitor left from an earlier repair, so I tried that after calling Paul. I called him back to cancel the call, but Eric was just pulling up. Eric went ahead and checked amperage draws on the system. He refused payment for the service call since he "didn't do anything." He said he's just happy to have us as customers.
THIS is what customer service is all about..
I will be their customer as long as they are in business. VERY PROFESSIONAL and courteous. I will be calling them again for any heat or air conditioning needs I may have in the future.
Thank you Paul and Eric!
The great crew at Crider's is knowledgeable and friendly. They showed up in a timely fashion and got us cooling in no time. I will definitely be calling them in the future. Highly recommend others do the same.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
131 Beccon Road, Shawnee, OK 74804
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