Reviews for Black Forest Decor Marketing Offices

Aug 2023

I had FORGOTTEN to use my Promo code at checkout for the Free shipping. I called customer service and a Very Caring and Understanding Chelsea answered the Phone. I explained my mistake, and Right away She fix my Foulup! What GREAT Customer Service!! I'll Definitely continue to use this Co. " Loan Star" for my Future Home Decorating needs! Thanks Chelsea & God Bless!
Aug 2023

Michelle has been very helpful to resolve the product issue. She has been in direct communication with me and the manufacturer. I will be receiving the new pillow soon for the beautiful bedroom quilt and shams ensemble that I ordered. While it may seem like a small matter, it is important to me to have everything just right, and Michelle has made that happen! Thank you Michelle and Bella Ciadtal.
Aug 2023

I placed back to back orders of the same item (Because I realized the size of the item wouldn't be adequate) and Katie reached out to make sure that it wasn't a mistake. I really appreciate this type of customer service!!