About Lapels Cleaners
Lapels Cleaners is a place where customers can trust their clothes will be well cared for. Many appreciate the friendly service, with staff members being remembered by regulars, creating a welcoming atmosphere. The shop provides quality dry cleaning, ensuring that clothes always look great. However, there have been some challenges reported, such as issues with redeeming coupons, as some staff members interpret the redemption process differently—either at drop-off or pick-up. While most experiences are positive, there have been instances of items being returned with damages that were not present when dropped off, leading to some dissatisfaction. On a positive note, the convenience of their pickup and delivery service has been highlighted, making it easier for customers to manage their dry cleaning without the hassle of going to the shop. Kerry, a team member, has been specifically noted for her kindness and helpfulness. Overall, Lapels Cleaners is recognized as a reliable option for dry cleaning needs, with a team that works hard to provide excellent service.
Lapels Dry Cleaning is hands down the best dry cleaner I’ve ever used. From the moment you walk in, the staff is friendly, professional, and clearly takes pride in their work. My clothes always come back perfectly cleaned, pressed, and looking brand new—no loose threads, no missed spots, and everything handled with great care. Turnaround times are fast, prices are fair for the quality you get, and they’re incredibly reliable. Whether it’s everyday work clothes or delicate items I’m nervous about trusting anywhere else, Lapels consistently delivers outstanding results. I wouldn’t go anywhere else and recommend them without hesitation.
Redeeming coupons seems to be a challenge as some of the personnel interpret when the coupon is to be redeemed at different points in the transaction - when clothes are dropped off, or when clothes are picked up.
Love using Lapels. My clothes always look great. And the lady that works at the counter always remembers me and is so pleasant. I go in the morning, so it’s a great way to start the day.