I’m giving ⭐⭐⭐️’s and this is why I can say with certainty that the customer service here is outstanding! I recently had to cancel my membership because of a payment mix-up on my end, I thought I’d updated my card, but it didn’t go through and the membership was canceled. Ryleigh (I believe that was her name) was absolutely wonderful she even stood out in the cold on a super windy day to talk to me, she was so kind, patient, and understanding. Even after the cancellation, she still let me go through and get my car washed that day. That kind of empathy and flexibility means a lot! The wash itself always leaves my car looking great. My only suggestions... read full review
November 2025
Reliable. Consistent. Convenient.
Would like to be able to give five stars, but decided to settle with four stars. Two key negative points: 1.) the vacuums are pretty weak. 2.) while the car wash itself is consistent, the chemical flow and strength is somewhat inconsistent.
The fact they have multiple locations, don’t scratch the car to hell and have a mobile app where I can manage my account – are the primary reasons we use the car wash. It’s a no-brainer to get the membership.
Overall, I can save for the money spent, I am a satisfied customer. If those two negatives could be addressed and have more consistency... read full review
February 2025
Last 2 months I've been charged full price when I have a discount. I've tried calling several times to see what the issue is with no answer.... Don't know if I have to renew my discount every calendar year or what. I was never informed of that if that's required. No notice or anything...lovely.
I’m giving ⭐⭐⭐️’s and this is why I can say with certainty that the customer service here is outstanding! I recently had to cancel my membership because of a payment mix-up on my end, I thought I’d updated my card, but it didn’t go through and the membership was canceled. Ryleigh (I believe that was her name) was absolutely wonderful she even stood out in the cold on a super windy day to talk to me, she was so kind, patient, and understanding. Even after the cancellation, she still let me go through and get my car washed that day. That kind of empathy and flexibility means a lot!
The wash itself always leaves my car looking great. My only suggestions... read full review
Reliable. Consistent. Convenient.
Would like to be able to give five stars, but decided to settle with four stars. Two key negative points: 1.) the vacuums are pretty weak. 2.) while the car wash itself is consistent, the chemical flow and strength is somewhat inconsistent.
The fact they have multiple locations, don’t scratch the car to hell and have a mobile app where I can manage my account – are the primary reasons we use the car wash. It’s a no-brainer to get the membership.
Overall, I can save for the money spent, I am a satisfied customer. If those two negatives could be addressed and have more consistency... read full review
Last 2 months I've been charged full price when I have a discount. I've tried calling several times to see what the issue is with no answer....
Don't know if I have to renew my discount every calendar year or what. I was never informed of that if that's required. No notice or anything...lovely.