This is a no smoke review, I highly recommend Mark Swanson and Brandon Correa for their incredible service. I have never experienced technicians that were so calmly knowledgeable and professional as I had many questions and concerns and they not only talked me through each one but even walked me through their checking processes truly giving me an Assurance of the functioning of my AC. Mark Swansons depth of knowledge was immediately evident in how he conveyed in a few sentences, hour's worth of information that I tried to obtain online myself. They fixed my thermostat wiring issues, reset my google thermostat with the proper settings, refilled my freon, checked my AC pressures, temps, and gauges, coils literally everything, ensuring my system was tuned up, working properly, and functioning at optimal capacity and explaining to me in detail exactly why it wouldn't for various reasons. they did such a plethora of maintenance tests and checks when investigating my AC problem before ever concluding or assuming what it was. They literally spent hours testing and checking, while eliminating one factor after another and then confidently giving an educated and tested verdict on what the issue was. As opposed to making assumptions and arrogantly spouting of technical jargon throwing out a quota and leaving. They spent their time doing true honest work. I can't thank them enough for truly being invested in by AC system showing that it's what they know, it's what they do, and they said themselves that they enjoy doing. It was a truly satisfying experience for me. and I'm so happy I had them as my technicians. If you are a smart person with an AC problem, these guys know what their doing. You can ask mark any question and he will leave you educated, and informed. thank you so much guys for your work.
About Air Assurance Heating, Air Conditioning & Plumbing
Air Assurance Heating, Air Conditioning & Plumbing offers top-notch residential HVAC services, focusing on efficient heating and air conditioning systems. The company prides itself on having the best equipment and skilled technicians who evaluate both the systems and air quality in homes. Customers appreciate the quick response times and clear explanations of necessary repairs. Technicians demonstrate professionalism and knowledge, ensuring effective solutions for issues. With over a decade of experience, many clients continue to rely on Air Assurance for regular maintenance and system installations. Customers consistently highlight the respectful and professional service they receive. Recently, customers have expressed their satisfaction with the knowledgeable and helpful employees, emphasizing the quality of work during installations. Technicians like Holden and his partner have been praised for their personable and informative approach, as well as their ability to explain options clearly. Many clients have noted the polite and respectful manner of the service personnel, making them feel valued and comfortable. Overall, Air Assurance is recognized for its commitment to quality, customer satisfaction, and quick responses to urgent plumbing issues.
Reviews
Caleb and Steve (I believe was his name?) did a wonderful job. They were prompt and professional. He was very good at explaining everything that they were doing and what our out of pocket expense was. Cleaned up after which was a mess with old heater leaking. Thank you so much for taking care of us same day!
Always the best service with Air Assurance, they’re prompt, super qualified and personable. Noah came today for our yearly A/C service and was just great. He is very efficient and knowledgeable, and has a wonderful personality. Great technician, great guy.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
1301 West SW Expy Drive, Broken Arrow, OK 74012
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