About Family Pools & Spas in Wooster
Family Pools & Spas in Wooster is highly praised for their exceptional work on in-ground pools, transforming backyards into staycation paradises. They are commended for their friendly staff who don't push unnecessary products, and for their commitment to customer service. Becky, in particular, is noted for her dedication to ensuring first-time pool owners have a great experience, going above and beyond to answer questions, demonstrate equipment use, and provide ongoing support. Customers feel secure and at ease knowing they have knowledgeable and helpful assistance.
Been going to Family pools for literally 50 year not an exaggeration at all. They know their product won't steer you wrong you must do what they tell ya or you will fail. 100% Recommend
I called to have them send out a technician to help me with my pool heater. The woman on the phone said we were out of their service area however she walked me threw some steps to try and if that didn’t work to call her back. Well it worked and I haven’t had issues in last three days. These employees and owners were very helpful, and thoughtful for saving me time and money. Thank you and I’ll be stopping in to buy my chemicals from now on. Thank you
Way better than any other pool store in town. The people are friendly and never try to over sell me on chemicals. I am so happy I have been referred to try try them. Keep up the great work.