Alan was great. He worked diligently to figure out why the dishwasher wasn’t working. He discussed my options and said I had 30 days to decide if I wanted to replace the panel. If I move forward with the repair, the service charge would be deducted from the estimated repair charge. Most repair companies don’t give you this option. I would recommend My Appliance Guy without reservation.
I have a commercial-grade freezer that several other appliance repair companies wouldn't touch. When the condenser fan motor started failing, My Appliance Guy stepped up when no one else would. Allen was friendly, efficient, and got the motor replaced without any hassle, and the freezer now runs like new. I highly recommend My Appliance Guy, and they'll be my first call for my next appliance repair.
Easy to contact and setup appointment. When I relayed that the refrigerator was now not maintaining cooling temp they adjusted appointment that day. Allan diagnosed problem with refrigerator and ordered parts. Parts arrived sooner than expected and job was completed.
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1419 East 328th Street Unit B, Willowick, OH 44095
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