Reviews for The Maids in Butler and Warren Counties
Write a reviewFrom The Maids in Butler and Warren Counties
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.7/5 Facebook: 3.7/5 BBB: A+The Maids in Butler and Warren Counties
7216 Towne Centre Dr, West Chester
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I just want to say that the quality of work and the amazing team (Paris & Makayla) that take such great care of my home mean more to me than I can express in words. Youmust be a great employer to be able to deliver consistently great service. The team is great as well as the back office mgt. I love how you keep me informed on arrival times and you are prompt when circumstances change. The later is understandable as life happens and you always call with the option to reschedule with my same team or send another crew. And the fact you ask me to evaluate each cleaning let's me know you genuinely care. Thank you!!!!
If I could give them zero stars, I would. I had a confirmed appointment to have cleaners come today and no one showed up. I left three separate voicemails during business hours with no return call. Not having anyone show up is bad enough, but the lack of customer service and communication is more than poor.Update - although the cleaners showed up almost an hour late, they were professional and did a good job once they got here. I did receive a call from the office apologizing for the issue and the lack of communication which was appreciated.
We are quite happy with the cleaning service from The Maids of Butler and Warren County. The Green Team, Makayla and Paris do a good job. They are always willing to complete extra requests. They are friendly and thorough.