Pro Desk at The Home Depot

Jun 2022

Went in today with my son to purchase some landscaping timbers. We stood there and wasn't greeted by anyone for 15 minutes. Workers walked past us and didn't say a word to us. Finally the cashier while walking back to her register, asked if we needed help and said she'd send someone over. Again, we waited. 4 more workers walked past us, didn't greet us and we would just leaving and coming to Lowes. The customer service was just SOOO bad. Once arriving at Lowes, we went to the garden center and got a few plants, greeted by every employee out there asking if we needed help. When we walked in to walk all the way across the store to the lumber, 6 employees were passed said...read full review

Sep 2021

The staff are mostly friendly, unless you need something cut. Then they look at you like you've got two heads. We've always had really good service from folks in the paint dept. The restocking schedule is kind of odd. They'll run out of consumable things like dremmel cut off disks. For the most part this is a pretty standard Home Depot and we've been coming back for a decade and a half.

Jan 2021

Made an online order from Home Depot and paid $79 extra for a truck delivery. This means they are delivering products from a local store. Part of my order was for 6 10ft boards. I discovered they only delivered 4 so I called to see what they could do about getting me the missing 2 boards. They graciously told me they could redeliver the 2 boards they forgot for an extra $20. Hahahahaha yeah no. I already paid for delivery of ALL the products I ordered. I guess they figured it wasn't a big enough mistake for customer service to actually matter.