Pro Desk at The Home Depot

Oct 2023

Patty at the Pro Desk was beyond helpful with my recent contractor's purchase. She is knowledgeable and accommodating, as well as very patient. She gives good advice and knows the product! Thank you so much for your assistance!

Jun 2022

Went in today with my son to purchase some landscaping timbers. We stood there and wasn't greeted by anyone for 15 minutes. Workers walked past us and didn't say a word to us. Finally the cashier while walking back to her register, asked if we needed help and said she'd send someone over. Again, we waited. 4 more workers walked past us, didn't greet us and we would just leaving and coming to Lowes. The customer service was just SOOO bad. Once arriving at Lowes, we went to the garden center and got a few plants, greeted by every employee out there asking if we needed help. When we walked in to walk all the way across the store to the lumber, 6 employees were passed said hello and asked if we needed help. We got to the lumber area and just peeked down an isle where a worker was and as I turned around, he yelled from behind if I needed help finding something. Yes, I told him what I was looking for and he told me exactly where to get it. Long story short, go to Lowes. They're customer service exceeded expectations and Home Depot is just lacking in that department. Terribly. Lowes price was cheaper too AND their lumber wasnt moldy looking and cracked like Home Depot.

Oct 2020

When we found an associate, though they did not stock what I went for, he was very helpful and friendly. Prices were a little higher than the same item at Lowe's, but they will allow me to order 1, when Lowe's requires me to buy 10!