Central Transport

Mar 2024

Unhelpful, rude gal in customer service who acted like it was my problem and not hers that they failed to deliver a product today. Mistakes happen but failure to take accountability.

Feb 2024

Terrible at communication. I would think that would be important for a company like this! The dispatcher called to set up a 4, yes 4 hour delivery windows and never showed. The driver did call 2 hours late saying they were about 15+ minutes away. No contact for 7 days until delivery driver calls to say that they are sitting in the driveway wondering when someone was going to be there. Well this was a work site and no one was there at that time since they DID NOT schedule the delivery! Still no call. Hire new dispatchers! Find a better shipping company!Edited.to add: 2 days after driver showed up he called again to say he was 15 mintes away. Wonderful right? Well again...read full review

Nov 2023

This freight company has got to be the worst to deal with. I actually felt sorry for our sales rep. She tried to get things remedied. Now, I'm being threatened for bills I have not paid either due to their weighing things incorrectly or damaged goods they sent to one of my customers in Florida and never made good on it. This is one transportation company who is very difficult to deal with when there are problems. My company has been in business for 120 years and we've never had the problems with our other freight carriers like we have with Central. They try to reel you in with their cheap rates but in this case you get what you pay for, that being, problems. I recommend...read full review