Reviews for Fetz Plumbing Heating and Cooling
Write a reviewFrom Fetz Plumbing Heating and Cooling
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
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Ratings
Google: 3.9/5 Facebook: 3.7/5 BBB: A+ Nextdoor: 9 ❤️Fetz Plumbing Heating and Cooling
115 Washington St, Urbana
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Steve Eaton is my hero today!!The city left a note on my door this morning, which I saw on my doorbell camera a little late, around noon. Turned out that they'd detected very high water usage here. Long story short, Steve came out,and found the problem in my basement, which was flooded. The problem was defective cold water tubing up to the fridge in the kitchen - it was brittle, and literally broke into pieces.By 4PM, Steve has contacted the city, who came back out to verify the problem, turned off the water, replaced the defective tubing, turned the water back on, then pumped the water out of the flooded basement.I just turned 70, born and raised in Urbana, but I've...read full review
Called them, our air was not working. Came straight out and fixed it in minutes. ( I believe name is Brian) Super nice folks too. They have done our plumbing but just found out they do heating and air too! Will always call them.Service: A/C system repair
Our furnace went out on Christmas Eve night, they came out Christmas morning and in a few minutes he had it going, but he said he wanted to come back to check everything over. They came the next week and found that the heat exchanger was bad. They found it was under warranty and got it ordered. As soon as it came in, they scheduled the repair and were here the next day. The furnace is in a tight location but Brian got the exchanger replaced quickly and we are good to go. Everyone has been kind, courteous, and respectful, and they called when they said they would, and arrived on time, if not early. Brian showed care for my family, asking if we had carbon monoxide detectors...read full review