About Ulta Beauty
Ulta Beauty is a renowned beauty retailer, offering an extensive selection of over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of services, such as hair, skin, makeup, and brow treatments, as well as ear piercing. Customers can book appointments online or walk in if stylists are available. Customers have had a mix of experiences at Ulta Beauty. While some have praised the helpful staff and their ability to accommodate customers, others have encountered issues with product availability and lack of testers. One reviewer mentioned the store often runs out of the most sought-after items, and testers should be available for every product. The store is known for its clean, organized layout and well-staffed associates who strive to provide excellent customer service. Reviewers have highlighted positive experiences, such as the quick assistance they received during a makeup appointment for a wedding, with one customer praising the makeup artist Carissa and the stylist Faith for their professionalism and accommodation. Another customer was impressed with the service they received from Shay, who provided exceptional brow tinting, waxing, and lamination. Overall, Ulta Beauty offers a comprehensive selection of beauty products and services, catering to the diverse needs of its customers.
Recently stopped in for some skin care and Tatiana (I hope I remembered it correctly, she was new to the location) was amazing! I was in search of some soothing and brightening products after getting my breakouts under control, and even just 5 days in I can tell she found exactly what I needed! This is my usual location, so I’m excited to bump into her and pick her brain again sometime:)
Lilly was great! I went in looking for a full set of makeup for upcoming engagement pictures. Lilly made it such a lovely experience. She was knowledgeable about the products, friendly, and professional. I walked out knowing I was confident in my makeup choices thanks to her expertise.
The staff are always friendly and helpful while letting you browse at your own pace. The manager on duty, Mary, went above and beyond to help me with a customer service issue and resolved it with patience and ease! Great store!