Ulta Beauty is a renowned beauty retailer, offering an extensive selection of over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of services, such as hair, skin, makeup, and brow treatments, as well as ear piercing. Customers can book appointments online or walk in if stylists are available.
Customers have had a mix of experiences at Ulta Beauty. While some have praised the helpful staff and their ability to accommodate customers, others have encountered issues with product availability and lack of testers. One reviewer mentioned the store often runs out of the most sought-after items, and testers should be available for every product.
The store is known for its clean, organized layout and well-staffed associates who strive to provide excellent customer service. Reviewers have highlighted positive experiences, such as the quick assistance they received during a makeup appointment for a wedding, with one customer praising the makeup artist Carissa and the stylist Faith for their professionalism and accommodation. Another customer was impressed with the service they received from Shay, who provided exceptional brow tinting, waxing, and lamination.
Overall, Ulta Beauty offers a comprehensive selection of beauty products and services, catering to the diverse needs of its customers.
I’m not very familiar with makeup. Walking into a cosmetics store was a leap for me. But, Erin and the staff at Ulta quickly put my anxiety at ease. Their warmth and expertise left me feeling confident and capable. I’m very grateful for their service!
Phoebe and the Mac stylist(forgot her name so sorry) helped me look for exactly what i wanted and gave me amazing recommendations. ended up leaving with a handful of products that compliment my skin tone, hair and features. such amazing girls that helped me so much :) very genuine
This team always makes me feel seen, included, and comfortable for someone who feels out of their depth with makeup or skin products. They always find me equivalent products if they don’t have what I need. They’re the kindest people and just definition of “girls girls” - even if they may not all be women!
1645 West Lane Avenue, Columbus, OH 43221
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