About Ulta Beauty
Ulta Beauty is a renowned beauty retailer, offering an extensive selection of over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of services, such as hair, skin, makeup, and brow treatments, as well as ear piercing. Customers can book appointments online or walk in if stylists are available. Customers have had a mix of experiences at Ulta Beauty. While some have praised the helpful staff and their ability to accommodate customers, others have encountered issues with product availability and lack of testers. One reviewer mentioned the store often runs out of the most sought-after items, and testers should be available for every product. The store is known for its clean, organized layout and well-staffed associates who strive to provide excellent customer service. Reviewers have highlighted positive experiences, such as the quick assistance they received during a makeup appointment for a wedding, with one customer praising the makeup artist Carissa and the stylist Faith for their professionalism and accommodation. Another customer was impressed with the service they received from Shay, who provided exceptional brow tinting, waxing, and lamination. Overall, Ulta Beauty offers a comprehensive selection of beauty products and services, catering to the diverse needs of its customers.
Really impressed with my first experience shopping at this location! Clean organized store, well staffed with associates who were managing to put away stock while remaining friendly and attentive. Very impressed with the customer service I received from multiple associates.
My experience was like a scene from a movie. I had a makeup appointment for a wedding and I was running late. Once I came in, multiple people quickly helped me, started working on the look and even helped me take my twist out. One person was doing my makeup while another offered to untwist my hair, Carissa, and did it gently :) Faith did a great job on the makeup and replicated my inspo very well and overall I appreciated the accommodation and grace when they didn't have to offer what they did. I'd go again
Went so see Shay for my brows! Tint, waxing and laminated! They look amazing! I have very sparse brows, but when they were done they looked so full and dark! Love them! Shay was sweet and professional and even helped me pick a brow gel that worked for me! Thank you Shay!