TheKey

Name: TheKey
Address: 1880 Mackenzie Drive Suite 201, Upper Arlington, Ohio, 43220, US
Telephone: (614) 524-5970
Price range: $$
Rating: 4.6

4.6 56 reviews

Home Health Care, Hospice, Memory Care

1880 Mackenzie Drive Suite 201, Columbus, OH 43220

(614) 524-5970

Overall rating

4.6

out of 5

56 reviews

5 star 84%

4 star 2%

3 star 2%

2 star 5%

1 star 7%

About TheKey

TheKey has been providing trusted in-home care for seniors and adults with disabilities for over 20 years, focusing on long-term aging at home. The company offers a range of services including in-home care, respite care, senior personal care, elder care, and companionship. Their Balanced Care Method promotes a healthy mind, body, and spirit, allowing clients to live happier and healthier lives at home. Personalized care plans are created to meet the unique needs of each client, ensuring the best possible care. TheKey is available 24/7, including holidays, weekends, evenings, and overnight.

Reviews highlight the exceptional support from TheKey’s caregivers, who have made a significant impact on clients and their families during difficult times. Caregivers are praised for their compassion and dedication, providing comfort and assistance when needed most. Employees also commend the company for its supportive work environment, emphasizing the caring nature of the leadership. Overall, TheKey is highly recommended for its commitment to improving the quality of life for both clients and their families through compassionate care.

Reviews

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Jan 2026

5.0

I’ve had the privilege of partnering professionally with the team at The Key (Columbus, OH) over the last few years in various capacities within the aging services industry. I work very closely with Jennifer Roenker and am grateful to call her a trusted colleague. If I have ever referred a family to Jennifer, I’m confident she would ensure they are cared for as though they were her own family.

I’ve enjoyed collaborating with both Jennifer and Alysce Craig and know that families I refer will be supported with compassion, expertise, and respect. I would highly encourage anyone seeking the services they provide to take the time to learn more about The Key and the… read full review

Apr 2025

5.0

Everyone at TheKey is so compassionate and caring. From the people in office to the caregivers they were there for my family member in time of need and I will call on them again if need. It’s great to know that there are people who really care. Awesome team.

Apr 2025

5.0

I worked with The Key nursing services postoperative of my hip replacement!! Jennifer was amazing! She was extremely knowledgeable and beyond caring and patient. She was highly effective in helping me and explaining things to me. I truly am not sure what I would have done without her. I would highly recommend Jennifer and The Key nursing services to anyone in need of care!

All 43 reviews