About CPR - Complete Pipe Repair, Inc.
CPR - Complete Pipe Repair, Inc. is a company dedicated to providing reliable and affordable pipe repair services. They are committed to integrity and consistently delivering results. Utilizing advanced methods, they inspect, clean, and replace sewer and water drain pipes. Their knowledgeable and professional team tackles complex issues with clear communication and efficient solutions. They offer cutting-edge "New Pipe-No Dig" cured-in-place pipe replacement, which effectively resolves issues with minimal disruption to landscaping and surrounding areas. Customers appreciate the team's friendly interactions and thorough explanations during the inspection and installation processes. CPR has a proven track record of providing exceptional service. Recent reviews highlight their professionalism, technical expertise, and customer-focused approach. Customers have praised the team's ability to handle complex pipe issues, work within scheduling constraints, and maintain a clean work environment. The company's competitive pricing and focus on customer satisfaction have made them a trusted partner for pipe repair needs. CPR's dedication to their craft and commitment to customer satisfaction have earned them a reputation as a reliable and trustworthy service provider.
I cannot say enough great thinks about CPR, their owner, Tony Smith, and his dedicated team. Inspection: Tony's team of Jathan, Zach and Josh came out to do an initial inspection. Very friendly -- interacted great with our children and our nosey dog. Throughly explained their findings and what the recommendations were. My wife and I were new to this process and they were patient and answered every question under the sun that we had. We never felt rushed to make a decision. Installation: Tony's team came back out for the work and did an amazing job. After they finished their work they again explained everything they did, showed us camera footage of our new cured-in-place lining and answered all of our follow-up questions. This is an amazing family-owned business that takes tremendous pride in all that they do. They were extremely professional throughout the entire process but also friendly -- it felt like we hired a family handy-man to come into our home to do the work. We will be contracting with CPR again to finish some other projects and I would not recommend anyone else to use in the Miami County area.
I called and spoke with the owner asking what availability he had concerning my leak in the basement. He was the nicest contractor I've come across since my drain in my basement was spraying everywhere. Tony said he would personally reach out to some contractors and see what he could do for me! That right there is rare these days and needs to be recognized and commended for such personal efforts not expected. He called me back the same day and is sending 2 of his men out to execute my plumbing issue in the morning. Wow, that is all I can say! Exactly what I wanted/needed and didn't think it existed. Thank you so much just for your courtesy and for making this residential owner feel like they matter. Never forget this company as they are my new go-to! All AMERICAN....hands down! #1 on my list now! Thanks, gentlemen.
Very honest, up front & professional. definitely saved me $$ in the long run