The basis of this company is they are a general contractor growing very fast (both guys I talked to were around 6 month tenure), and they hire out ‘storm chaser’ contractors (you know the kind) to do the work. I had this company come to my house while going door to door. They promised me a good for one year quote. What was misleading is that the one year quote was inflation adjusted. So the actual quote that was good for a year might be 10-15k more than what it is right now which was very misleading. They came to our house on a Friday night at about 6 and I scheduled an inspection for Monday and over the weekend I got about 13 voicemails saying they needed additional… read full review
About Home Genius Exteriors
Home Genius Exteriors stands out in Cleveland for its comprehensive services in roofing, siding, windows, doors, gutters, and insulation. The company is committed to community support through its Home Genius Cares initiative, benefiting local and national charitable organizations. With an Owens Corning® Platinum Preferred designation, Home Genius Exteriors offers a range of premium products, flexible payment options, and industry-leading warranties.
Customers have shared mixed experiences with the company. While many highlight the professionalism and dedication of staff like project managers and sales representatives, some have noted challenges in communication and the sales process. For instance, issues arose with appointment scheduling and miscommunication regarding quotes, which led to frustration for some clients. Despite these hiccups, many reviews praised the quality of workmanship and responsiveness of the team.
The installation process is reported to be thorough, with attention to detail, though some clients expressed concerns about cleanup and finishing touches. Overall, the craftsmanship has been described as top-notch, and the company is recognized for its commitment to customer satisfaction. Many recommend Home Genius Exteriors for roofing services, appreciating the knowledge and support provided by the team, leading to a generally positive experience.
Reviews
I recently had my roof replaced by Home Genius Exteriors, and I couldn't be happier. From the initial estimate to final cleanup, the entire team was professional, responsive, and respectful of my property. A special shoutout to our sales rep, Daniel Lemmons, and our project manager, Vinny, for making the process so smooth. The craftsmanship is top-notch, the pricing was fair, and the crew was incredibly accommodating. Highly recommended to anyone in need of roofing services!
This group of workers that came and did an excellent job I am very happy with the end result and dud it exactly the way I wanted I would recommend them to everyone from the time the guy came to set up the loan to the guy who took pictures with the drone thank you for doing such a great job Mark sweasey
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Hours
Good to know
- accepts credit cards
- offers military discount
- open to all
Location
525 Frost Road, Streetsboro, OH 44241
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