Ulta Beauty

Nov 2023

hi! so as an ex employee of this company, I can say that the staff works extremely hard, and is ran by a very small team doing an obscene amount of work. The general manager currently, Vanessa, is so accommodating and make sure to make every guest who comes in there happy.In response to the woman, Zohdee, who left a deceitful review and complained that I was making fun of her because she was disabled is laughable in of itself. This woman was the nastiest person I have ever encountered. We denied originally because we were told that it was a loss prevention and fire safety issue to have carts in the store, when in actuality this was not true I just had not known at the...read full review

Sep 2023

Large store with a great selection of brands and items available. However, the employees seemed to be bothered and weren’t the friendliest; it may have been because we came in 30 minutes until closing, but the employees seemed to have an attitude and wouldn’t acknowledge or even smile at us. The cashier was at least nicer to us than the floor workers though.

May 2023

let me start off by saying that Lauren really turned a bad experience at a different Ulta into an amazing one. went to the ulta in solon looking for a foundation. i wanted to get matched and see what would be recommended. i let the worker at solon know that and was immediately asked if i had done research. someone coming into a makeup store shouldn’t be expected to know what brand or shade they need. made my way to the ulta in stow and Lauren was beyond amazing. she took the time to give me options and test so many different shades. took the time to find the perfect brand and shade for me. she even helped me find a new concealer and setting powder. she definitely made...read full review