Usually not a huge fan of Ohio mulch at all, but their customer service today inside the office was awesome. Loader somehow busted my trailer light on trailer so I was only charged half price on mulch. Angel up front and the two younger guys were great!
September 2024
Johnson was very helpful with my visit yesterday....loading mulch and top soil. He was a very friendly, personable and knowledgeable individual. The place was very clean and orderly...obviously there is a change in focus. Hats off to the staff as your hard work is definitely noticed!!
July 2024
Hi. I visited the Plain City Ohio Mulch business yesterday. A gentleman from Ghana and a young man who wanted to attend BYU waited on me. I had just come from a minor shoulder precedure to pick up some mulch so I couldn't help like I typically do.
As I walked in, it started to rain hard. I felt terrible buying 30 bags of mulch to be loaded but both guys put their rain gear on and went out with a great attitude about helping me the customer - they really cared and had a super good about helping me.
I will go back - great professionalism, super hustle and wonderfully customer-focused.
Usually not a huge fan of Ohio mulch at all, but their customer service today inside the office was awesome. Loader somehow busted my trailer light on trailer so I was only charged half price on mulch. Angel up front and the two younger guys were great!
Johnson was very helpful with my visit yesterday....loading mulch and top soil. He was a very friendly, personable and knowledgeable individual. The place was very clean and orderly...obviously there is a change in focus. Hats off to the staff as your hard work is definitely noticed!!
Hi. I visited the Plain City Ohio Mulch business yesterday. A gentleman from Ghana and a young man who wanted to attend BYU waited on me. I had just come from a minor shoulder precedure to pick up some mulch so I couldn't help like I typically do.
As I walked in, it started to rain hard. I felt terrible buying 30 bags of mulch to be loaded but both guys put their rain gear on and went out with a great attitude about helping me the customer - they really cared and had a super good about helping me.
I will go back - great professionalism, super hustle and wonderfully customer-focused.
Keep up the fabulous work!