This used to be a very good dry cleaner. They don't seem to be able to get help that cares. I stopped to drop off my dry cleaning today and asked them about an issue with the last cleaning dry cleaning. After a few minutes I realized they really don't care anymore. I took my cloths and left to look for a better place. I recommend you save yourself the time and find another cleaner.
July 2022
I've used this location as my dry cleaners since relocating to Pickerington 5 years ago. We've had a few hiccups over the years but the staff have always been pleasant. They is until today. I dropped all of my items off last Friday and they were completed on Saturday. Busy all weekend so I wore my last clean dress shirt to work on Monday with the knowledge I could pick up Monday night. I get to the store Monday night to be informed the conveyor is down and they can't retrieve my order. Frustrated but the staff were pleasant. They told me hopefully Wednesday. Fast forward to today. I go in and retrieve my order. I believe the store manager assists. I ask... read full review
May 2022
The service levels have gone way down hill. I've taken only two laundry & dry cleaning orders to this location in the last 6 months, both using an express bag. In the first order, they did not return a pair of dress slacks when I picked up and had the nerve to send me an e-mail months later 'reminding' me that I had -left- clothing there. This weekend I dropped off 3 shirts and 1 pair of slacks. When I tried to pick them up this afternoon, I was told that they 'split my order' so one of the shirts would not be ready until after 5 (i.e., I would need to make a second trip). Keep in mind that a single laundered shirt costs $3.49 and no attempt... read full review
This used to be a very good dry cleaner. They don't seem to be able to get help that cares. I stopped to drop off my dry cleaning today and asked them about an issue with the last cleaning dry cleaning. After a few minutes I realized they really don't care anymore. I took my cloths and left to look for a better place. I recommend you save yourself the time and find another cleaner.
I've used this location as my dry cleaners since relocating to Pickerington 5 years ago. We've had a few hiccups over the years but the staff have always been pleasant. They is until today. I dropped all of my items off last Friday and they were completed on Saturday. Busy all weekend so I wore my last clean dress shirt to work on Monday with the knowledge I could pick up Monday night. I get to the store Monday night to be informed the conveyor is down and they can't retrieve my order. Frustrated but the staff were pleasant. They told me hopefully Wednesday. Fast forward to today. I go in and retrieve my order. I believe the store manager assists. I ask... read full review
The service levels have gone way down hill. I've taken only two laundry & dry cleaning orders to this location in the last 6 months, both using an express bag. In the first order, they did not return a pair of dress slacks when I picked up and had the nerve to send me an e-mail months later 'reminding' me that I had -left- clothing there. This weekend I dropped off 3 shirts and 1 pair of slacks. When I tried to pick them up this afternoon, I was told that they 'split my order' so one of the shirts would not be ready until after 5 (i.e., I would need to make a second trip). Keep in mind that a single laundered shirt costs $3.49 and no attempt... read full review