About O'Reilly Auto Parts
O'Reilly Auto Parts offers a wide range of products and services to meet customers' needs. Their stores, like the one located at 8900 East Broad Street in Pataskala, Ohio, carry parts, tools, and accessories, as well as provide services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Some locations also offer brake resurfacing and a Loaner Tool program for specialty tools. Customers praise the store's staff, including the manager, for their excellent customer service, friendliness, and knowledge. Employees are willing to assist customers with repairs, such as replacing a mass air flow sensor, and are patient and laid-back. The store's selection of tools and products is also appreciated, with a range of prices to suit different budgets. Overall, O'Reilly Auto Parts aims to provide a helpful and convenient shopping experience for car owners.
I have to give a big shout out to O’Reilly employee Brittany … I have a Jaguar XF and needed a new battery.. while Autozone who installed a battery in the same car about four years ago said for some reason they wouldn’t install it because the battery is in the Trunk.. Brittany told me to bring it to her and she’d install it herself.. took my car and five minutes later Brittany tells me she’s done and have a nice day. Big shout out to Brittany .. thank you so much for your professionalism and your help
Wonderful customer service, especially from Brittany. She was very professional and welcoming. She was extremely patient with all the questions I asked , and knowledgeable about the parts I needed for my car.
Today, I went to O'Reilly Auto Parts in Pataskala, where I was helped by Mr. Shemer. He was very helpful and assisted me with a check engine light diagnostic. He saved me so much time and money. I truly appreciate his patience and knowledge. He's worth his weight in gold. Thank you, Mr. Shemer and the staff, at O'Reilly's. Your newest favorite customer!!