About Wallace Heating & Air
Wallace Heating & Air is a reputable business that provides top-notch services and repairs for all HVAC needs. Their experienced technicians are very knowledgeable, professional, and polite, committed to delivering exceptional results from routine maintenance to emergency repairs. Customers praise the company for its professional and courteous staff, who go above and beyond to exceed expectations. The installers take pride in their work, leaving no mess and are quick and efficient with the installation. According to recent reviews, the company's technicians, such as Caleb, are highly skilled and provide excellent service. Customers appreciate their knowledge, professionalism, and attention to detail. The company is also known for its prompt response to emergencies, with one customer describing the technicians as "heroes in cargo shorts" who arrived quickly to address a critical air conditioning issue. Furthermore, the company's communication and customer service are highly praised, with one customer, Mr. Jake Reed, highlighting the technician's patience, expertise, and ability to build trust. The company's focus on customer satisfaction and competitive pricing make it a trusted choice for HVAC services.
I called Wallace Heating and Air yesterday, they came out today and I couldn't be happier! Excellent customer service!! A friend actually reccomend them and I would certainly recommend to anyone in need of service! 5 out of 5 stars!!
Caleb just finished doing the A service on my Generac generator. He explained all the steps and cleaned the whole unit very efficiently! I was impressed with his knowledge and professionalism. Hopefully they will send him again next year!
**★★★★★ Wallace Heating & Air — Heroes in Cargo Shorts** I was all set for a dramatic meltdown (both emotional *and* thermal) when my AC decided to tap out during a 95-degree heat wave. Enter Wallace Heating & Air, the hometown heroes who apparently moonlight as HVAC first responders. Here I was expecting the usual "we can get someone out next Thursday" routine, but instead, they were at my door faster than my kids when I open a bag of chips. These folks treat you like family—the good kind, not the ones who judge your thermostat settings. Fast, friendly, and clearly fueled by coffee and Midwestern kindness. If your AC dies dramatically like mine, do yourself a favor and call Wallace. (And no, this isn’t sponsored. I just enjoy giving credit where ice-cold, refreshing credit is due.)